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Client:

MTN Eswatini

Industry:

Telecommunications

Services

Campaign Strategy

Creative Direction

Campaign Production

Content Creation & Copywriting

Integrated Marketing Communications

 Photography & Videography

Campaign Collateral & Asset Development

Repositioning MTN as Eswatini's Trusted Digital Life Partner

Launching Fak’ivibe as a bold new campaign platform that repositions MTN Eswatini around value, culture, freedom, and everyday connection.

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Case Study

Challenge

As Eswatini's leading telco, MTN needed more than network dominance, it needed emotional relevance. Perceptions around affordability and data value were shifting, opening space for MTN to be seen as more than a service provider. The brief: a Tier 1 campaign that reinforced leadership while winning deeper relevance among youth and everyday consumers.

Solution

OMG shifted the conversation from products and pricing to people and possibilities. We paired MTN's proven network strength with a warmer, more human narrative , repositioning the brand as a trusted digital life partner. Value was reframed beyond cost: reliability, accessibility, and meaningful connection to what matters most, for individuals, families, and businesses alike.

Results

- Strengthened brand positioning and customer trust

- Increased relevance among youth and emerging consumer segments

- Reinforced MTN's position as Eswatini's leading digital enabler

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